Exchanges & Returns

We want you to be delighted with your purchase - if you are not certain about an item, please contact us for options such as fabric samples or our approval program to help find the perfect fit for your home!  

Exchanges

We are happy to accept exchanges within two weeks of receipt of delivery or pick up on regular priced merchandise, within the following conditions:

* All items must be returned in their original condition and packaging. 

* Several types of goods are exempt from being exchanged. Due to hygienic reasons we are unable to accept returns on duvets, pillows, featherbeds, mattress pads, lotions and lingerie.

* Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged or refunded.

* Custom or special orders may not be returned.

Returns

Your satisfaction is very important to us. Please contact us if you have a concern with your purchase, so that we may assist you. Returns are only accepted for items on the rare occasion that there is a manufacturing defect.

Shipping

To return your product, you should mail or bring it in to our store at 2715 Arbutus Street, Vancouver, British Columbia V6J 3Y5

You will be responsible for your own shipping costs for returning your item.